Regional Manager

Quality Support Manager (Care Homes), South East Region

Full Time


  • Home based with travel around the South East
  • £60-70k + car allowance + travel
  • Prestigious corporate healthcare group
  • Excellent career progression

Experienced Quality Support Manager with current NMC pin is required for this leading independent healthcare group who are dedicated to being one of the most well-respected providers of health and social care.


  • Supporting care homes in the South East of England (particularly in Kent, Surrey and areas around the M25), you will lead, support, develop and maintain excellence in care in the homes.
  • You will provide clinical management expertise across the homes whether the homes are working through a development plan, are in transition, or within business as usual.
  • You will work with the Management Teams and provide coaching, mentoring and clinical supervision in the homes, acting as a Nurse champion on a supernumerary basis, to support Home Managers, Deputy Managers and Clinical Teams.
  • Working closely with a team of Clinical Analysts, a key part of your role will be to analyse data in order to identify trends and patterns to shape intervention. You will maintain a risk focus approach and support Home and Regional Managers to meet their improvement actions.
  • You will research and influence evidence-based protocols and strategies, and participate in the development of quality auditing processes, systems, tools and policies.
  • Working in tandem with the Operations Team and the Director of Compliance, Governance and Quality, the key focus will be to deliver high quality care standards across all the homes within your portfolio of care homes.


  • A nurse qualification with a current NMC pin. Ideally RGN but will consider RMN.
  • Track record of supporting underperforming homes.
  • Experience of supporting Care Homes within a Social Care setting and care of older people within a residential setting including dementia care.
  • Experience of monitoring quality performance in care homes.
  • Experience of leading clinical staff and developing clinical standards.
  • Experience of care plan auditing.
  • Experience of using clinical data tools and systems
  • Experience of developing relationships with key stakeholders.
  • The ability to identify and solve complex problems.
  • Ability to analyse data and trends and create action plans.
  • Knowledge of the Care Standards Act and H&S legislation.

Due to the nature of the role, you will need to be flexible to travel between homes and stay away overnight occasionally. You will need to hold a current, clean driving licence.

This is an excellent opportunity for you to continue to develop yourself clinically and be part of a new team where you can really make a difference.